There has been an increasing research interest in developing specialized dialogue systems that can offer mental health support. However, gathering large-scale and real-life multi-turn conversations for mental health support poses challenges due to the sensitivity of personal information, as well as the time and cost involved. To address these issues, we introduce the SMILE approach, an inclusive language expansion technique that employs ChatGPT to extend public single-turn dialogues into multi-turn ones. Our research first presents a preliminary exploratory study that validates the effectiveness of the SMILE approach. Furthermore, we conduct a comprehensive and systematic contrastive analysis of datasets generated with and without the SMILE approach, demonstrating that the SMILE method results in a large-scale, diverse, and close-to-real-life multi-turn mental health support conversation corpus, including dialog topics, lexical and semantic features. Finally, we use the collected corpus (SMILECHAT) to develop a more effective dialogue system that offers emotional support and constructive suggestions in multi-turn conversations for mental health support.

Online forums contain interactive and semantically related discussions on various questions. Extracted question-answer archive is invaluable knowledge, which can be used to improve Question Answering services. In this paper, we address the problem of Question Suggestion, which targets at suggesting questions that are semantically related to a queried question. Existing bag-of-words approaches suffer from the shortcoming that they could not bridge the lexical chasm between semantically related questions. Therefore, we present a new framework to suggest questions, and propose the Topicenhanced Translation-based Language Model (TopicTRLM) which fuses both the lexical and latent semantic knowledge. Extensive experiments have been conducted with a large real world data set. Experimental results indicate our approach is very effective and outperforms other popular methods in several metrics.